Case Carea

Electronic patient invitation processing – more time for care work

Challenge

Sending invitations to special health care patients required manual processing and kept clinic staff resources from their core duties.

Solution

The clinics introduced an additional OpusCapita iPost service called Printer Driver. Patient invitations and their attachments are now sent electronically directly from workstations to be printed, enveloped and mailed. The solution saves time and improves the consistency of patient communications.

“Printer Driver significantly reduced the amount of time needed to process patient invitations. Staff at our clinics have been very happy with the solution.”

Arja Narinen, Chief Nursing Officer, Carea