OpusCapita will start processing DNA’s invoices
January 07, 2015
Telecommunications group DNA in Finland has selected OpusCapita as its multichannel invoice processing operator, which means that OpusCapita will take responsibility for handling all of DNA’s sales invoices, for both private and business customers. On the Nordic scale, the value of this contract is significant.
DNA is one of the largest invoicing companies in the Nordic countries, and sends around 20 million invoices every year. Almost two thirds of these invoices are electronic. OpusCapita’s cooperation will give DNA the opportunity to reach its customers with targeted messages.
“OpusCapita is an important and excellent partner for DNA. The company clearly wants to offer its customers a good service experience and this makes working with them straightforward,” explains Timo Karppinen, CFO at DNA.
“The integration of invoicing systems into one service environment naturally cuts costs for customers, but above all, it produces a high-quality and harmonized invoice sending process. One of our key focus points is the order-to-cash (O2C) process, and the invoice handling system acquired by DNA is one important element of this. We have been working with DNA for many years already and the new contract will help us to continue to develop the company’s service process and utilization of customer communications using invoices,” explains Tero Niemi, Branch Director at OpusCapita.
OpusCapita is Europe’s leading electronic invoice operator. The company handles almost one billion invoices every year, a third of which are electronic.
Tero Niemi, Branch Director, OpusCapita Group Ltd, tel. +358 50 3867 212, email@example.com
Timo Karppinen, CFO, DNA Ltd, tel. +358 44 044 5007, firstname.lastname@example.org
DNA Ltd is a Finnish telecommunications group providing high-quality voice, data and TV services for communication, entertainment and working. DNA is Finland’s largest cable operator and the leading pay TV provider in both the cable and terrestrial networks. For DNA, the key area for growth in the Corporate Business is the new way of working, independent of time and place, facilitated by smart terminal devices, diverse communication services and rapid connections. In 2013, DNA recorded a turnover of EUR 766 million and an operating profit of EUR 44 million. DNA Ltd has more than 3 million mobile communications and fixed network customers. DNA and WELHO are registered trademarks of DNA Ltd. The Group also includes DNA Store, Finland’s largest retail chain selling mobile phones. For more information, please visit www.dna.fi. DNA Customer Service serves you on Twitter @dna_palvelu and on Facebook accounts DNA, DNA Kauppa and DNA Welho.
OpusCapita sets the new standard for financial processes. With 2,300 passionate professionals, we focus on Purchase-to-Pay and Order-to-Cash processes where we combine software, outsourcing and services with a delivery model that offers the best value for our customers. We have operations in nine countries and vast experience accumulated with over 10,000 customers, with end-users in more than 50 countries. In 2013, OpusCapita’s net sales totaled EUR 263 million. OpusCapita is part of Posti Group Corporation and has its head office in Finland. www.opuscapita.com